999d's Privacy Policy — Your Data, Our Responsibility

999d (999d.ws) is a trusted online Sports Betting and casino platform in Bangladesh. We believe your personal data is a valuable asset — and protecting it is our top priority. This Privacy Policy explains what information is collected when you use the 999d platform, how it is used, and what rights you have over your data.

This Privacy Policy applies to the 999d website, mobile application, and all related services. By accessing the 999d platform or creating an account, you are considered to have accepted this Privacy Policy. We may update this policy at any time, and any changes will be notified on the platform.

999d collects information from a variety of sources — directly from you, automatically during your use of the platform, and occasionally through third-party verification providers. The different types of information are described below.

999d uses your data only for specific, legitimate purposes. We never use your information beyond what is necessary. The primary use cases are outlined below.

• For account creation, verification, and management — to confirm your identity and keep your account secure.
• To process deposits, withdrawals, and other financial transactions.
• To ensure platform security and prevent fraud and misuse.
• To provide customer support and resolve your complaints or queries.
• To meet legal obligations — including compliance with anti-money laundering regulations.
• To personalize your platform experience based on your preferences.
• To keep you informed about relevant bonuses, promotions, and offers (only with your consent).
• To ensure responsible gaming — by detecting unusual betting patterns and providing timely support.

999d does not sell your personal data to any third party. In certain situations, limited information may be shared with trusted partners.

• Payment Processor: bKash, Nagad, Rocket, Upay, and USDT gateways receive only the information strictly necessary to complete a transaction.
• KYC Verification Provider: Identity document details are shared with licensed verification services solely for the purpose of confirming your identity.
• Technology Partners: Cloud and hosting providers that run the platform — all bound by strict confidentiality agreements.
• Law Enforcement Agencies: Information may be disclosed to relevant authorities in response to a court order or legal obligation.
• Audit & Regulatory Bodies: Regulatory authorities may access necessary information during license renewals and compliance reviews.

The 999d website and app use cookies — small text files stored on your device that help the platform remember your preferences and deliver a better experience.

• Essential Cookies: These cannot be disabled as they are required to maintain login sessions and ensure security.
• Performance Cookies: Analyzes anonymous usage data to improve platform speed and performance.
• Preference Cookies: Remembers your language, theme, and other personal settings.
• Analytics Cookies: To understand user behavior — with the option to disable these.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

999d uses industry-leading technology to keep your personal and financial data secure. Our security measures are reviewed and updated on a regular basis.

• 256-bit SSL/TLS encryption is used for all data transmissions.
• Sensitive data is stored in the database in encrypted form.
• Two-factor authentication (2FA) is available as an optional feature for all accounts.
• Suspicious login attempts and unauthorized access are detected and blocked automatically.
• Regular security audits and penetration testing are conducted.
• 999d staff cannot access any user information beyond what is strictly necessary.

As a 999d user, you have important rights over your own data — rights we respect and actively uphold.

• Right to Know: You can request to know what data 999d holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request data deletion by closing your account, provided there are no legal obligations requiring retention.
• Right to Restrict Processing: You can request that the use of your data be restricted to specific purposes.
• Data Portability: You can request a copy of your data in a specified format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of the rights listed above support@999d.ws. 999d typically responds within 30 business days.

999d retains your data only for as long as it is needed — no longer. Retention periods depend on the type of data and applicable legal requirements.

• All account and profile data is retained for as long as your account remains active.
• Financial transaction records are retained for a minimum of 5 years in accordance with anti-money laundering laws.
• Once an account is closed, most personal data is deleted within 90 days.
• Relevant data may be retained during active legal disputes or investigations.
• Cookies and session data are cleared automatically when you close your browser or after a set period.

The 999d platform is strictly for adults (18+). We do not knowingly collect data from minors.

• Age verification is carried out at registration, and accounts for users under 18 are not approved.
• Any data from a minor collected inadvertently is deleted immediately.
• If a parent or guardian has concerns, they can contact support@999d.ws — we will take immediate action.

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. 999d is committed to working with you in full transparency.

• Email: support@999d.ws
• Live Chat: Available directly on the platform, 24/7
• Response time: typically within 24–48 hours